The Platform

The revenue system you log into.

An agency sends you a report once a month. Onspire Pulse is the platform you log into any time. Every patient inquiry, call, text, form, and review in one place. One inbox. One dashboard. Built for healthcare by people who have worked in it since 1992, with AI doing the conversion work your front desk cannot.

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One inbox

Real-time dashboard

HIPAA compliant

Pulse comes with every Onspire plan.

See it running on your own numbers. A free 30-minute Revenue Assessment includes a live walkthrough of the dashboard.

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What’s inside Onspire Pulse.

The product tour

One system runs every part of patient acquisition and retention. No bolting tools together. No exporting spreadsheets. Everything reports to the same dashboard, and a strategist who knows your specialty reads it with you.

AI Patient Conversion

Instant replies, after-hours coverage, and follow-up on every inquiry across email, SMS, chat, and phone. It handles the responsiveness a busy front desk can’t always keep up with, so your team stays focused on the patients in the office.

  • Ignite: Email
  • Amplify: Email, SMS, Chat
  • Accelerate: adds Phone

Conversation Center

Every call, text, form, and chat in one HIPAA-compliant inbox. Unlimited seats.

Call Tracking

Know which channels make the phone ring. Recording and attribution on every call.

Revenue Dashboard

New patient inquiries, conversion rates, and return on investment in real time.

Patient Journeys

Automated nurturing that keeps patients engaged and brings them back.

Reputation Manager

Automated review requests, monitoring, and AI-assisted responses.

HIPAA Compliance

Every interaction, form, and recording. HIPAA-compliant analytics. BAAs included.

EHR Integration*

Closed-loop reporting from inquiry to booking to revenue.

* Standard EHR integrations are included for supported specialties, with full audiology coverage today. Depending on your EHR or practice management system, some connections may involve an added setup cost. Your Practice Growth Strategist confirms exactly what your practice needs during onboarding.

The capability that turns marketing into revenue.

AI Patient Conversion

Most marketing gets a patient to raise their hand. The gap is what happens next. Pulse closes it automatically, on every inquiry, at any hour.

Your front desk is busy caring for the patients already in the office. Onspire AI covers the parts that slip when things get hectic. Instant responses, after-hours coverage, and follow-up on every inquiry. So no patient waits, and nothing falls through the cracks.

How Onspire thinks about conversion

  • IgniteAI email. Automated follow-up to every inbound inquiry, so no lead goes cold.
  • AmplifyAI email, SMS, and web chat. Multi-channel response within seconds of a form, ad, or missed call.
  • AccelerateAdds AI phone and voice, plus reactivation outreach to dormant patients across every channel.

The technology is new. The judgment is not.

Why us, not just the tools

Anyone can buy AI tools. Growing patient revenue takes people who know your specialty, your patients, and the rules you work under. That is what we have done since 1992.

Healthcare only, since 1992

More than thirty years in healthcare marketing, and nothing else. We have worked through every change in how patients find care, from the phone book to search to AI assistants.

Specialists in your field

Our strategists work in audiology, aesthetics, urology, and behavioral health. They know what a hearing aid patient asks before they book, and how that differs from a med spa consult.

A strategist owns the result

The AI does not run unsupervised. Your Practice Growth Strategist sets the plan, reviews what the AI sends, and answers for the numbers every month.

Our team stands behind every service.

Onspire has worked in healthcare and nothing else since 1992. Specialty leadership, delivery in house, and a person accountable for every account. The AI is a tool our team uses. It is not the thing you are buying.

Specialty leadership

A Chief Hearing Officer leads audiology and hearing health. Senior leadership runs aesthetics and dermatology. The specialty depth goes to the top of the company.

Delivery in house

Strategy, client services, practice marketing, and web production all sit inside Onspire, and all of them work in healthcare only.

Reviewed by people

Nothing reaches a patient unreviewed. Our team sets the messaging, approves the campaigns, and checks what the AI sends.

The follow-up your front desk can’t always keep up with.

Where AI helps

Your team is focused on the patients in front of them. These are the tasks that slip when the phones are busy. Onspire AI handles them automatically, so nothing falls through and no one on your team is stretched thinner.

Handled manuallyWith Onspire AI
Response to a new inquiryMinutes to hours, when someone is freeSeconds, automatically
After hours and weekendsGoes to voicemailAlways answered
Follow-upEasy to miss on a busy dayEvery inquiry, every time
Channels coveredMostly the phoneEmail, SMS, chat, and phone
ConsistencyVaries with the day’s workloadThe same, every time

Your EHR, connected to your marketing.

EHR integration

Most marketing reports stop at the lead. Pulse keeps going, through booking, through the visit, through revenue, because we integrate with the systems healthcare practices already use.

Attribution

Closed loop, lead to revenue

  • Follow a lead through booking, visit and revenue
  • Attribution tied to booked appointments
  • Reporting that continues past the form fill

Connection

Built around the systems you run

  • Connects to your EHR or practice management system
  • Custom integration where no direct connection exists
  • We map every connection with you during onboarding

Reporting

Full reporting from day one

  • Full performance reporting available immediately
  • Direct integrations continue to expand
  • Integration scope confirmed before you start

Direct integration availability varies by EHR and practice management system. Your Practice Growth Strategist confirms exactly what connects during onboarding.

Built for healthcare from the ground up.

Security and compliance

Compliance is not a feature we added later. It is the foundation Pulse is built on.

HIPAA Compliant

Every Pulse interaction, form, and call recording is HIPAA compliant.

Privacy by Design

Server-side analytics, ads, maps, and video that keep patient data out of third-party tracking.

BAAs Included

A Business Associate Agreement with every Pulse customer.

Accessibility Baseline

WCAG accessibility checks in QA on every site we build.

The platform drives the system. Your strategist drives the results.

Pulse and your PGS

Every Pulse customer gets a dedicated Practice Growth Strategist. A real person who knows your specialty, your practice, and your goals. Never an offshore account manager. Never a ticket queue.

The technology

What Pulse does

  • Captures every call, text, form, and review
  • Runs AI Patient Conversion around the clock
  • Tracks revenue from inquiry to booking
  • Surfaces what’s working in real time

The human

What your strategist does

  • Sets the plan and the priorities
  • Interprets the dashboard for you
  • Runs your review and coaches your front desk
  • Recommends what to change next

Onspire Pulse is built for specialty healthcare practices. If you are with a hospital or health system, our work runs through full-service capabilities and MAPS instead, and the hospital team is the right place to start.

See Pulse on your numbers.

Thirty minutes. No pitch. A live walkthrough of the dashboard and a clear read on where your practice loses patients today.

Get your free Revenue Assessment →
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