The Platform

The revenue system you log into.

An agency sends you a report once a month. Onspire Pulse is the platform you log into any time. Every patient inquiry, call, text, form, and review in one place. One inbox. One dashboard. Built for healthcare, with AI doing the conversion work your front desk cannot.

One inbox

Real-time dashboard

HIPAA compliant

Pulse comes with every Onspire plan.

See it running on your own numbers. A free 30-minute Revenue Assessment includes a live walkthrough of the dashboard.

What’s inside Onspire Pulse.

The product tour

One system runs every part of patient acquisition and retention. No bolting tools together. No exporting spreadsheets. Everything reports to the same dashboard.

AI Patient Conversion

Instant replies, after-hours coverage, and follow-up on every inquiry across email, SMS, chat, and phone. It handles the responsiveness a busy front desk can’t always keep up with, so your team stays focused on the patients in the office.

  • Ignite: Email
  • Amplify: Email, SMS, Chat
  • Accelerate: adds Phone

Conversation Center

Every call, text, form, and chat in one HIPAA-compliant inbox. Unlimited seats.

Call Tracking

Know which channels make the phone ring. Recording and attribution on every call.

Revenue Dashboard

New patient inquiries, conversion rates, and return on investment in real time.

Patient Journeys

Automated nurturing that keeps patients engaged and brings them back.

Reputation Manager

Automated review requests, monitoring, and AI-assisted responses.

HIPAA Compliance

Every interaction, form, and recording. Freshpaint analytics. BAAs included.

EHR Integration*

Closed-loop reporting from inquiry to booking to revenue.

* Standard EHR integrations are included for supported specialties, with full audiology coverage today. Depending on your EHR or practice management system, some connections may involve an added setup cost. Your Practice Growth Strategist confirms exactly what your practice needs during onboarding.

The capability that turns marketing into revenue.

AI Patient Conversion

Most marketing gets a patient to raise their hand. The gap is what happens next. Pulse closes it automatically, on every inquiry, at any hour.

Your front desk is busy caring for the patients already in the office. Onspire AI covers the parts that slip when things get hectic. Instant responses, after-hours coverage, and follow-up on every inquiry. So no patient waits, and nothing falls through the cracks.

How Onspire thinks about conversion

  • IgniteAI email. Automated follow-up to every inbound inquiry, so no lead goes cold.
  • AmplifyAI email, SMS, and web chat. Multi-channel response within seconds of a form, ad, or missed call.
  • AccelerateAdds AI phone and voice, plus reactivation outreach to dormant patients across every channel.

The follow-up your front desk can’t always keep up with.

Where AI helps

Your team is focused on the patients in front of them. These are the tasks that slip when the phones are busy. Onspire AI handles them automatically, so nothing falls through and no one on your team is stretched thinner.

Handled manuallyWith Onspire AI
Response to a new inquiryMinutes to hours, when someone is freeSeconds, automatically
After hours and weekendsGoes to voicemailAlways answered
Follow-upEasy to miss on a busy dayEvery inquiry, every time
Channels coveredMostly the phoneEmail, SMS, chat, and phone
ConsistencyVaries with the day’s workloadThe same, every time

Your EHR, connected to your marketing.

EHR integration

Most marketing reports stop at the lead. Pulse keeps going, through booking, through the visit, through revenue, because we integrate with the systems healthcare practices already use.

Live today

Hearing and Audiology

  • Full audiology EHR coverage today
  • Closed-loop lead to patient to revenue
  • Attribution tied to booked appointments

Coming soon

Aesthetics

  • Direct integrations expanding by specialty
  • Full performance reporting available today
  • We map your integrations during onboarding

Custom

Multi-Specialty

  • Custom integration to your systems
  • Built around your EHR or practice system
  • Available as an add-on

Built for healthcare from the ground up.

Security and compliance

Compliance is not a feature we added later. It is the foundation Pulse is built on.

HIPAA Compliant

Every Pulse interaction, form, and call recording is HIPAA compliant.

Freshpaint Partnership

Server-side analytics that keep patient data out of third-party tracking.

BAAs Included

A Business Associate Agreement with every Pulse customer.

Accessibility Baseline

WCAG accessibility checks in QA on every site we build.

The platform drives the system. Your strategist drives the results.

Pulse and your PGS

Every Pulse customer gets a dedicated Practice Growth Strategist. A real person who knows your specialty, your practice, and your goals. Never an offshore account manager. Never a ticket queue.

The technology

What Pulse does

  • Captures every call, text, form, and review
  • Runs AI Patient Conversion around the clock
  • Tracks revenue from inquiry to booking
  • Surfaces what’s working in real time

The human

What your strategist does

  • Sets the plan and the priorities
  • Interprets the dashboard for you
  • Runs your review and coaches your front desk
  • Recommends what to change next

See Pulse on your numbers.

Thirty minutes. No pitch. A live walkthrough of the dashboard and a clear read on where your practice loses patients today.