Questions, answered.
Straight answers on how we work, what it costs, and how we grow patient revenue. Do not see your question? We are happy to talk it through.
About Onspire
Who is Onspire Health Marketing?
We are a healthcare marketing company that has worked only in healthcare since 1992. We help practices, hospitals, and health systems find, convert, and keep more patients.
What makes Onspire different from a general marketing agency?
We work only in healthcare, so we understand HIPAA, patient behavior, and how care decisions get made. We measure our work in patient revenue, not vanity metrics like clicks or impressions.
Where is Onspire located?
Our headquarters is in Kansas City, and our team serves healthcare organizations across the country.
How we work
What is the Patient Revenue System?
It is our framework for growing patient revenue in three parts: Find (get discovered by the right patients), Convert (turn interest into booked appointments), and Keep (bring patients back and earn referrals).
Do you offer services one at a time?
Every plan includes the full platform, so you do not have to assemble services piece by piece. When you need more reach or a specialized capability, add-ons layer onto any plan.
How do you measure success?
In booked patients and revenue you can trace back to marketing, not impressions or clicks.
Plans and getting started
What does it cost?
Pricing depends on your specialty, market, and goals, so we walk through it on a short discovery call. Your free Revenue Assessment includes a plan tailored to your practice.
What is a Revenue Assessment?
It is a free, no-pressure review of where your practice loses patients today and what it would take to grow. You leave with a specific plan, whether or not you work with us.
Which plan is right for me?
Most practices start with a Revenue Assessment, where we recommend the tier that fits your goals. You can also compare the tiers first.
How long until we see results?
Some improvements, like faster patient follow-up, show up within weeks. Search and AI visibility compound over months. We set clear expectations up front.
AI, SEO and AEO
What is AEO and why does it matter?
Answer Engine Optimization gets your practice cited when patients ask AI assistants like ChatGPT, Perplexity, and Google AI. More patients now ask AI instead of scrolling a page of links. Learn more about AEO.
Is SEO and AEO included, or an add-on?
Both are built into every plan, not sold as an extra.
Does your AI replace my front desk staff?
No. Our AI automates repetitive tasks like responsiveness and follow-up so your team can spend more time with patients. It supports your staff, it does not replace them.
Compliance
Is your marketing HIPAA compliant?
Yes. We have worked only in healthcare since 1992, and HIPAA-safe practices are built into how we handle data, tracking, and patient communication.
Do you handle website accessibility?
Yes. Accessibility support for WCAG and HHS expectations is available, which matters especially for practices that bill Medicare or Medicaid.
Who we serve
What kinds of healthcare organizations do you work with?
Independent and multi-location specialty practices, hospitals and health systems, and other healthcare enterprises. See who we serve.
Do you work with practices outside your listed specialties?
Often, yes. Our approach works across specialties. A Revenue Assessment is the fastest way to find out if we are a fit.
Still have questions?
Get a free Revenue Assessment, or just talk it through with our team. No pressure either way.